One colleague (J) called a local bank call center pertaining to some charges that is not meant to be charged. I find that it is OK as long as you keep the conversation professional because you are in the office. But J was scolding over the phone, sounded harsh and I can hear her conversation loud and clear. I find that this is so not professional. Do they not realise that such actions actually disturb others who are working? Seriously selfish and inconsiderate. J at times need to answer calls as well and would be complaining about some customers scolding her unreasonably. This is the same thing that she is doing to others. She is scolding the person on the other end unreasonably, throwing her temper. After the call is ended, she continue to complain about the incompetencies of the rep.
Seriously, no one is interested to know what happened to your bill, I think such conversation should be kept to the minimal and of course as quiet as possible. Here you are complaining about other people scolding you, now are you are doing the same thing, so what makes you any different from those that you have complained about? 以五十步笑百步....
Here is where I capture pieces of my life, things that matter to me, events that made me who I am today.
Showing posts with label work. Show all posts
Showing posts with label work. Show all posts
Tuesday, March 30, 2010
Monday, March 29, 2010
己所不欲, 勿施於人
人是妳(M)請的, 現在那個人符合不到你的要求, 就想推給我?
一大清早收到M的即時通, 問我需不需要請人?
我就答說正要找個6個月的part time, 然後M就說6個月應該剛好...
覺得奇怪, 我就問M是不是有好的介紹..
M就說可能會適合K...我差點從椅子掉下來...
這個K她今年54歲, 再過一年就是退休年齡..M既然把她給錄取了..*暈*
我立刻就問K的打字準確度和速度如何?
M説K很努力...
我立刻告訴M, K 可能不太適合我的部門...
M答說我應該試用K幾天再做決定...*暈*
我直接告訴M, 若K真的不適合那就直接告訴K啊...
M說可是K說她很需要這份工...哇~誰不需要工作?外面一堆比K更優的也需要這份工啊 *暈* 我好想告訴M, 每個都做不了工的職員都這樣說, 那office就會有一堆需要工作可是又達不到要求的人啦...
在面試的時候就應該想清楚對方是不是妳們要的人才啊, OK, 就算妳決定錯了, 那就請妳跟她說清楚這分工作不適合她啊, 而不是想把她給推給另一個部門啊...不要把其他部門當作DBKL...若她是做的了事的, 還可以考慮, 可是你都知道她是不行的, 那就不要浪費大家的時間和公司的資源啦...坦白一點, 對大家都好啊~
一大清早收到M的即時通, 問我需不需要請人?
我就答說正要找個6個月的part time, 然後M就說6個月應該剛好...
覺得奇怪, 我就問M是不是有好的介紹..
M就說可能會適合K...我差點從椅子掉下來...
這個K她今年54歲, 再過一年就是退休年齡..M既然把她給錄取了..*暈*
我立刻就問K的打字準確度和速度如何?
M説K很努力...
我立刻告訴M, K 可能不太適合我的部門...
M答說我應該試用K幾天再做決定...*暈*
我直接告訴M, 若K真的不適合那就直接告訴K啊...
M說可是K說她很需要這份工...哇~誰不需要工作?外面一堆比K更優的也需要這份工啊 *暈* 我好想告訴M, 每個都做不了工的職員都這樣說, 那office就會有一堆需要工作可是又達不到要求的人啦...
在面試的時候就應該想清楚對方是不是妳們要的人才啊, OK, 就算妳決定錯了, 那就請妳跟她說清楚這分工作不適合她啊, 而不是想把她給推給另一個部門啊...不要把其他部門當作DBKL...若她是做的了事的, 還可以考慮, 可是你都知道她是不行的, 那就不要浪費大家的時間和公司的資源啦...坦白一點, 對大家都好啊~
Saturday, March 27, 2010
係逼, 或係注定?
歷史又重演...
兩年前發生過的, 現在正重演...
沒想過一樣的事會再發生在我的事業上...
我不喜歡在沒有選擇的情況下, 去做決定... 除非那是我想要的, then that's a different story...
可能我應該從另一個角度去想吧...
可能我應該覺得光榮, 因為除了我, 他們找不到一個更好的人選...I am da best! Yay! Hahaha....
原本已有了的計畫, 必須有所改變....in order to still achieve the same objective
船到橋頭自然直...
兩年前發生過的, 現在正重演...
沒想過一樣的事會再發生在我的事業上...
我不喜歡在沒有選擇的情況下, 去做決定... 除非那是我想要的, then that's a different story...
可能我應該從另一個角度去想吧...
可能我應該覺得光榮, 因為除了我, 他們找不到一個更好的人選...I am da best! Yay! Hahaha....
原本已有了的計畫, 必須有所改變....in order to still achieve the same objective
船到橋頭自然直...
Tuesday, March 16, 2010
搾到...
Why do some people blame on others when it is them who did not read their emails. The best thing is, these people can still sound 理直氣壯 in accusing you. Today there's an event organised by yours truly, the first communication was sent 2 weeks ago (2 weeks ago!) with 3 additional reminders in between, advising every related human being about today's event and that the time for the event is from 10am until 11am. Yet, after the event I received an email saying that they would love to join the even but because I did not advise the time early enough so they cannot reschedule their schedule. Oh~ then the sender found the earlier communication and replied to the email. Nope, not to apologise (想的美!) instead said that the communication did mention the event is from 10am to 11am however an exact time would be great! WTF!! So am I suppose to say it will be from 10:03am until 10:49am?! KNS! (pardon my language but I seriously beh tahan) or am I suppose to check everyone's calendar to make sure they are available before I send the communication? 間直就係在雞蛋裡挑骨頭..佢讲晒囉~ 勁! Come on...open your eyes big big to read and understand the email, don't go blaming others with some lame excuses and make people's life miserable just so that you can feel better out of it thinking that it is not your fault where ultimately it still IS...
My boss told me today that he has agreed to his boss on some arrangement about me (notice the -ed on the word agree, I was not prior notified nor has the privilege to discuss not to mention share my thoughts) and that I have no other choice. 哇! 先斬後奏! 多一個勁!!
總言之今日被兩位勁人搞到暈...
My boss told me today that he has agreed to his boss on some arrangement about me (notice the -ed on the word agree, I was not prior notified nor has the privilege to discuss not to mention share my thoughts) and that I have no other choice. 哇! 先斬後奏! 多一個勁!!
總言之今日被兩位勁人搞到暈...
Saturday, January 30, 2010
new boss
Have been missing in action for some time....
休完假回到office時, 就被老闆召去開會. 又有人事變動, 只不過這次會影響到我.
我的老闆將會是M, 這將會是1號生效.
其實, 這也不見的是件壞事, since I am looking for a change, 這可能來的正是時候.
Maybe it is fated for me to take this path so I just have to make the best out of it.
No point dwelling about this, since this path is paved for me, I shall take one step at a time and walk this path.
Wish me luck~
休完假回到office時, 就被老闆召去開會. 又有人事變動, 只不過這次會影響到我.
我的老闆將會是M, 這將會是1號生效.
其實, 這也不見的是件壞事, since I am looking for a change, 這可能來的正是時候.
Maybe it is fated for me to take this path so I just have to make the best out of it.
No point dwelling about this, since this path is paved for me, I shall take one step at a time and walk this path.
Wish me luck~
Thursday, November 12, 2009
冷~
不知道是office今天的冷氣比較冷還是怎麼了, 一整天那雙手都是冰冰的...
lunch吃了一碗湯麵以為可以暖下身體...可是一旦回到office, 又開始冷了....哎~
最近, 我的老闆變了...變得有點恐怖...
一起吃lunch也就算了...剛才既然找我這個週末陪看電影....
哇o塞...有點over了吧~本小姐可不是隨隨便便陪人看戲ㄟ...
幸好這個週末有節目了....要不然可真的要受苦了.....
老闆...拜託....請不要為難我吧~
五點傍晚的KL, 烏雲密佈, 感覺好像已是八點...
閃了幾個電再配上幾聲雷就很自然的下起雨來....
現在office更加的冷....就快感覺不到我的手指了....
這個星期六...將會是我在badminton界重出江湖....哈哈哈...
至從我弄傷脊椎到現在都沒有再玩了...
我的球技...我跟你說....超爛!! 哈哈哈.....
不曉得這次會不會又扭到那裡....
扭傷這家事...我還蠻有天份的... :-)
lunch吃了一碗湯麵以為可以暖下身體...可是一旦回到office, 又開始冷了....哎~
最近, 我的老闆變了...變得有點恐怖...
一起吃lunch也就算了...剛才既然找我這個週末陪看電影....
哇o塞...有點over了吧~本小姐可不是隨隨便便陪人看戲ㄟ...
幸好這個週末有節目了....要不然可真的要受苦了.....
老闆...拜託....請不要為難我吧~
五點傍晚的KL, 烏雲密佈, 感覺好像已是八點...
閃了幾個電再配上幾聲雷就很自然的下起雨來....
現在office更加的冷....就快感覺不到我的手指了....
這個星期六...將會是我在badminton界重出江湖....哈哈哈...
至從我弄傷脊椎到現在都沒有再玩了...
我的球技...我跟你說....超爛!! 哈哈哈.....
不曉得這次會不會又扭到那裡....
扭傷這家事...我還蠻有天份的... :-)
Thursday, October 22, 2009
Feedbacks...
Just received some harsh comments from a friend/colleague about work...真的還滿難聽的...I never received such comments before in my career..actually I felt insulted and....stupid...seriously...
But I guess the friend meant well...if not the friend would not be so honest just to try and hurt my feelings...
真得覺得自己好笨哦...有一點點委屈...也很難受....
hmm...我真的是這樣嗎? 真的要好好的想想....
But I guess the friend meant well...if not the friend would not be so honest just to try and hurt my feelings...
真得覺得自己好笨哦...有一點點委屈...也很難受....
hmm...我真的是這樣嗎? 真的要好好的想想....
Monday, September 7, 2009
Lost...
Have you ever feel lost? Not sure what to do...and with no objective....
Somehow I have been like this rather frequently lately....especially career wise. Could it be that I am not happy with what I am currently doing? This is the question I have been asking myself lately and sadly I am not able to answer a yes to it. I am having doubt. Since my tenure with this organisation, I have never felt like this before I moved to MSD. Although my previous role requires me to work on shift and weekends, I have always felt motivated.
Sigh~
Have I gotten into the wrong job? Am I not enjoying what I am doing which causes me to feel this way? Or could it be because of my leader?
I am definitely not overworked as I just came back from a holiday...
No clue what is the root cause...
Sigh~
Somehow I have been like this rather frequently lately....especially career wise. Could it be that I am not happy with what I am currently doing? This is the question I have been asking myself lately and sadly I am not able to answer a yes to it. I am having doubt. Since my tenure with this organisation, I have never felt like this before I moved to MSD. Although my previous role requires me to work on shift and weekends, I have always felt motivated.
Sigh~
Have I gotten into the wrong job? Am I not enjoying what I am doing which causes me to feel this way? Or could it be because of my leader?
I am definitely not overworked as I just came back from a holiday...
No clue what is the root cause...
Sigh~
Saturday, June 6, 2009
My irritating colleague
I am sure everyone will have that someone which you hate most in your work place. Let's name this irritating colleague of mine ZZ
Today, office was having blood donation drive. I was in the room chatting with those who are donating, ZZ came and register to be a donor. Earlier, I've checked with the nurse and was advised that I am not fit to donate as today the first day of my menses and most of my colleagues are aware. Half way chatting with our HR manager, ZZ, trying to be smart interrupted our conversation telling HR "you should bring her(me) to the toilet to check if her claim is TRUE. What a coincident?"
OMG! Can you believe it? This actually came out from a guy's mouth! What sort of guys will say such a thing? I so wanted to stuff the bloody pad into his mouth and give him 2 tight slap on his face (pardon my language). I find this so rude and disrespectful!! Not even a word of apology from ZZ, and he thought the statement was funny! I hope he will be a woman in his next life and bleed to death!! I hate guy who does not respect woman!! I so wanted to tell the nurse to drain his blood dry...bleed bleed bleed~~hahahahhaha....
Today, office was having blood donation drive. I was in the room chatting with those who are donating, ZZ came and register to be a donor. Earlier, I've checked with the nurse and was advised that I am not fit to donate as today the first day of my menses and most of my colleagues are aware. Half way chatting with our HR manager, ZZ, trying to be smart interrupted our conversation telling HR "you should bring her(me) to the toilet to check if her claim is TRUE. What a coincident?"
OMG! Can you believe it? This actually came out from a guy's mouth! What sort of guys will say such a thing? I so wanted to stuff the bloody pad into his mouth and give him 2 tight slap on his face (pardon my language). I find this so rude and disrespectful!! Not even a word of apology from ZZ, and he thought the statement was funny! I hope he will be a woman in his next life and bleed to death!! I hate guy who does not respect woman!! I so wanted to tell the nurse to drain his blood dry...bleed bleed bleed~~hahahahhaha....
Some farnee colleague...
So frustrated with some funny attitudes that one has towards their errors.
An email was sent to a colleague AJ last evening at 5:43pm to update the system. Called AJ at 5pm today to check on the status of the update and was told that "it was not done yesterday because the email was sent after 5:30pm" but managed to work on a similar request that we sent past 6pm yesterday. What sort of excuses is this? It is obvious that AJ overlooked the first request. I just cannot understand why can't AJ just admit that the email request was oversighted? The change requires 24 hrs to take effect and now it is delayed. OK, let's take it that the email got to AJ 13mins after the official office hours, it could have been actioned first thing in the morning but no...it can only be actioned after my follow up call..hmm..if the email is not overlooked, I wonder what other reasons could it be...maybe AJ purposely delay it so that AJ can listen to my annoyed voice?
The moment I heard AJ said that the email was not actioned on time because the email reached her 13 minutes after the office hours, I so wanted to throw my chair towards AJ. Here I am trying to clean up a mess that was caused by AJ because a project got delayed due to few of AJ's oversight. Me and another colleague had to explain and apologise to the business on errors that were not done by us and with AJ behaving with such beh tahan attitude, I feel like giving AJ a piece of my mind. Can't one just apologise for the errors they've done? What would they get by behaving like this? This is so irritating and frustrating. The best thing is, I am of higher hierarchy than AJ but seems like AJ is the boss. OMG! Really beh tahan...Argh~
An email was sent to a colleague AJ last evening at 5:43pm to update the system. Called AJ at 5pm today to check on the status of the update and was told that "it was not done yesterday because the email was sent after 5:30pm" but managed to work on a similar request that we sent past 6pm yesterday. What sort of excuses is this? It is obvious that AJ overlooked the first request. I just cannot understand why can't AJ just admit that the email request was oversighted? The change requires 24 hrs to take effect and now it is delayed. OK, let's take it that the email got to AJ 13mins after the official office hours, it could have been actioned first thing in the morning but no...it can only be actioned after my follow up call..hmm..if the email is not overlooked, I wonder what other reasons could it be...maybe AJ purposely delay it so that AJ can listen to my annoyed voice?
The moment I heard AJ said that the email was not actioned on time because the email reached her 13 minutes after the office hours, I so wanted to throw my chair towards AJ. Here I am trying to clean up a mess that was caused by AJ because a project got delayed due to few of AJ's oversight. Me and another colleague had to explain and apologise to the business on errors that were not done by us and with AJ behaving with such beh tahan attitude, I feel like giving AJ a piece of my mind. Can't one just apologise for the errors they've done? What would they get by behaving like this? This is so irritating and frustrating. The best thing is, I am of higher hierarchy than AJ but seems like AJ is the boss. OMG! Really beh tahan...Argh~
Wednesday, May 27, 2009
VVIP...
A senior VIP will be visiting the office today and tomorrow. The moment we got to know that this VVIP will be visiting, it has got all of us busy. From updating the notice board to rolling out the red carpets, not the mention those hotels and limo arrangements. All the Managers and above are required to put on a suit today. Email has been blast to all employees inbox on the DOs and DON'Ts. All these preparations and efforts are just for the 2 days visit by this VVIP.
With all the beautifying done, we are putting up a pretty facade to show this VVIP but is it worth it? Why can't we just be who we are and what we are? So if this VVIP decides to be based here, does this means that the whole company will continue put up with this? My Manager check each aisle to make sure everything is properly in placed, this action reminds me of school days, spot check.
At times like this, where all T&E budget is cut, increment is frozen and yet this VVIP still gets to travel the world via FIRST CLASS!! with 5* accommodations!! on company's expense!! OMG!! Sometimes I wonder, how would the company wants us as employees to react and continue to stay motivated when the low level employees are asked to cut cost but yet the big shots gets to travel in luxury...
With all the beautifying done, we are putting up a pretty facade to show this VVIP but is it worth it? Why can't we just be who we are and what we are? So if this VVIP decides to be based here, does this means that the whole company will continue put up with this? My Manager check each aisle to make sure everything is properly in placed, this action reminds me of school days, spot check.
At times like this, where all T&E budget is cut, increment is frozen and yet this VVIP still gets to travel the world via FIRST CLASS!! with 5* accommodations!! on company's expense!! OMG!! Sometimes I wonder, how would the company wants us as employees to react and continue to stay motivated when the low level employees are asked to cut cost but yet the big shots gets to travel in luxury...
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